The workflow of a medical practice can act as its competitive edge over others if managed properly. Otherwise, if small hiccups keep interrupting your workflow, it can go negatively and make your staff, patients, and physicians suffer. The smoother your healthcare clinic operates, the easier and less hurried a clinic visit feels to both the staff as well as the practice staff.
The patients directly get this benefit in the form of reduced wait times, which reinforces their confidence in your medical practice as a whole. The physicians use this to their benefit and get more productive and the staff experiences fewer bottlenecks, hassles, and interruptions. If you are able to track down those small sources of inefficiency, you can multiply the benefits throughout the clinic.
With even small changes in the workflow which could lead to workflow optimization, the number of tasks that your practice could complete daily (as compared to similar specialty clinics of the same size) will increase dramatically. Here is how you can assess your current workflow and optimize it to reach maximum efficiency.
One hurdle towards achieving maximum efficiency as a medical practice is the scheduling issues and appointment booking. When done manually, it gets really difficult to manage the patients’ appointments against the schedules. Therefore, you can use a Patient Scheduling EMR Software to efficiently manage all such issues. Appointments are automatically booked and scheduled and automated Appointment Reminders are sent to reduce patient no-shows.
No healthcare clinic can operate smoothly without an optimal level of communication throughout every department. Patients also need to have constant and clear communication with their providers so that there are no misunderstandings, and their health progress can be easily tracked. Patient Portals come in handy in this regard since they provide a fast and easy to use communication channel within the practice.
Billing and payments are one major problem for every healthcare clinic. The collection periods get so long that they start interrupting the workflow and make things difficult for the staff. A Billing Services EMR Software takes care of the generation and processing of medical receipts. It can also receive and process online payments through various payment options.
The medical staff does not need to handle repetitive and monotonous tasks manually and must use an Electronic Medical Records (EMR), Electronic Health Records (EHR), or Practice Management (PM) Software. These telemedicine tools automate the smaller tasks to every extent possible and relieve the staff of excessive workload, speeding up the workflow as a result.