The last thing I small practice can afford is to make errors when it comes to the most common EHR software implementation. Recent statistics suggest that the number of EHR software services purchased my medical practices has doubled for three years. Even if your software solutions offer a complete set of features it may not be working at its full potential or capacity due to a lack of proper implementation.
Your small practice needs to be completely prepared and planned for EHR software implementation to get the most value out of the software system. If your electronic health records software implementation is poor and not up to the mark then consumers will be unsatisfied and precious time will be wasted.
How to Avoid EHR Software Implementation Mistakes
In this article, we will look at the most common EHR software implementation mistakes made by small practices. This checklist is your savior to not make your software system a disaster.
- You don’t want to make an investment in a complicated software system – EHR software implementation is costly and therefore as a small practice you need to make sure that the software system is intuitive and user-friendly to be used and navigated by your non-tech staff members. In the end, you don’t want to spend more on training costs and a user-friendly system is the best pick for any practice setup. Look out for the easiest to use software systems when making a purchase decision.
- You should consider your practice goals and targets – Most of the practices fail in EHR software implementation because they just focus on the features and functionalities that are offered and not consider their own goals. Practices that consider their goals for streamlining workflows to realize practice efficiencies are in a better position to be successful.
- Do your homework – Many small practices fail because they make an investment with the wrong software vendor and selecting technology that doesn’t quite really for their setup. It is hence crucial to do your homework and research regarding the best software options available. You can read authentic reviews to get a fair idea of the standing of the EMR software in the market.
- Inform your patients – You need to communicate timely with your patients regarding upcoming changes and also prepare them for any delays. New software needs its adaptation time and staff members need some time to get a hang of the software system. Initially, the processes may be slow as the staff members get to know the software. When you educate your patients they are likely to be less frustrated and dissatisfied with the new EHR software implementation.
- Lack of training – Lack of training can be detrimental to software implementation. As a physician, you must realize that change can be stressful and many staff members might be intimidated or reluctant to learn the new software system. Proper training is essential for using the new software system correctly.
For a small practice that doesn’t have in-house tech support should especially look out for software vendors that offer great customer support and staff training. You should also select an EHR software system that offers a friendly user interface to reduce training costs and time. As a small practice, you have enough to worry about already, with the above list you can surely avoid software implementation errors and make the most out of your new EHR software solution.