Whilst selecting the right EMR Software, urgent care practices opt for a wide range of healthcare specialties offering software. Even though the All-Purpose Electronic Medical Records (EMR) Software and Practice Management (PM) software is very robust, has the highest ratings, and is very economical, practitioners consulting us are often found facing problems not so long after the implementation.
The core problem is that the fast-paced high-volume workflow of the urgent care facilities requires selection of the EMR & PM software which is geared toward the urgent care clinic workflow. The rule is very simple; the software should work for you rather than the other way around. This means expediting patient encounters, through single-click based solutions and seamlessly integrated logical steps to cater to simple and/or complex problems urgently.
The Urgent Care Clinic Electronic Medical Records (EMR) Software should eradicate needless scanning, printing, sorting and saving requirements of documentation through centralized and secured communication channels. The software should improve clinical workflow and financial efficiency.
Features of Urgent Care EMR Software
Your choice of Urgent Care Clinic EMR & PM software has a big effect on efficiency. In order to have a good understanding of how the software works, it is advisable to learn about the different features and functionalities of the software. Before choosing an Urgent Care EHR software, we should check if the software has the following key features:
Templates – Urgent Care EMR Software templates and SOAP note templates (ranging from the basic to complex) need to be comprehensive and easy to chart patient complaints quickly.
Workflow Management – Urgent Care EMR software should be able to manage, document and maintain all the urgent care-related workflows and provide clinical decision support.
Medical Equipment Interface – Urgent Care Electronic Medical Records (EMR) Software should be integrated with the entire set of diagnostic equipment for an all in one quick viewing of facilities (i.e. X-ray machines, EKGs, labs, radiology, and Holter monitors, etc.).
Bubble Sheet Intake Forms – Urgent Care EMR software should offer automated retention of a readable image of Bubble Sheet forms to accelerate patient check-ins without wasting time.
ICD-10 Coding – Urgent Care Clinic Electronic Medical Records (EMR) Software should have specialized codes—like an emergency or after-hours services.
24/7 Support – Urgent care clinic EMR software support team should be familiar with the U.S. urgent care healthcare industry jargon and should be able to get you back on track in no time.
Medical Billing – Integrated Urgent Care Clinic Medical Billing software should billing to a variety of different payers, including employers for services like physicals and drug screening, worker’s compensation claims, group health insurance, Medicare, Medicaid and self-pay, etc.
e-Prescription – Urgent Care EMR Software should be able to send prescriptions directly to pharmacies through an electronic interface.
Referral Tracking – Urgent Care EMR & PM software would have the capability to track referrals as well as provide secure messaging for discreet patient medical file sharing.
Real-Time Dashboard – Urgent Care EMR software must feature a dashboard to track patient charts, profiles, billing processes, scheduling, etc. in a glance in real-time.
Practice Analytics – Integrated Urgent Care Practice Analytics tool that offers key performance indicators (e.g. revenues and collections, etc.).
Patient Portal – Urgent care Clinic Patient Portal Software should have tools to engage and educate patients and help them in taking charge of their health choices and payment options.
Top 10 Urgent Care EMR Software by EMRFinder
Many Electronic Medical Records (EMR) Software vendors offer a lot of features but providers mostly find them redundant or perceive them as a marketing gimmick. Some of these features are actually very helpful as they are advertised, but what should concern you is whether they are relevant to your particular practice or not. You really need to look at your workflow to determine the administrative aspects of the EHR and also consult your provider to ensure that the software you are choosing only provides those features and not more than what you need.