Physician burnout is on the rise and can cause dissatisfaction and impact productivity levels. Hospitals and healthcare organizations have leveraged the robust technology of Electronic Medical Records (EMR) Software solutions to streamline daily clinical, administrative, and financial procedures. Automation through software technology helps to speed up tasks through automation and necessary features.
Using ePrescribing EHR integrations can combat the issue of physician burnout. Due to the COVID-19 pandemic, burnout has increased due to stressful work environments and a rise in workloads.
Outmoded Forms of Prescribing Results in Burnout
According to officials at Surescripts, ePrescribing tools aid data sharing and transfer to reduce physician burnout. Originally the data exchange of prescriptions is through fax machines. The fax technology is outdated and results in inefficiencies. Offices first need to sort out all the information in the fax inbox this includes; lab results and status updates related to specialty medication. After organizing this data staff members need to see who this information needs to be sent to. This tedious process leads to clinician burnout.
Furthermore, once the document is scanned into the EHR Software, the clinician has to get the data in the correct place of the clinical workflow leading to burden and increased stress. The use of faxes can also lead to errors as certain data can be incorrect such as the patient’s gender.
Healthcare providers and pharmacists can communicate effectively without the need for phone calls and faxes.
Automation of Prior Authorization
Electronic prior authorization is the automatic exchange of information between the prescriber and the payer to check if the PA is granted or not. Automation of prior authorization yields the benefits of quicker therapy and helps to reduce the administrative burden associated with paper-based prior-authorized forms. Electronic prior authorization eliminates inaccuracies as the information is up-to-date and complete.
The traditional prior authorization process involves the opportunity cost of time and can lead to delays in patient care which can impact patient outcome levels negatively. An AMA survey conducted in 2019 revealed that more than 50% of providers had to wait for a complete working day to get prior authorization feedback from payers. This delay can have a lag in patient treatment and care.
Another use case for ePrescribing is specialty prescribing. The filling process for traditional medication is easy as the prescription is processed in a few hours. However, this isn’t the case with specialty medication as the process is more complex.
Specialty medication needs to be dispensed to the right pharmacy. At times the provider sends it to the local pharmacy after which it is dispatched to the specialty pharmacy. Specialty prescriptions require a lot of clinical information. Physicians and pharmacists usually use fax machines and phone calls to exchange this clinical information which can result in errors.
Surescripts has released a specialty patient enrollment tool that helps to address the above issues by electronically sending clinical information for specialty medication. This helps to mitigate clinician burden and accelerate the treatment process for improved patient outcomes levels.
To cut down on administrative burden and clinician burnout ePrescribing tools are powerful enough to improve efficiencies as caretakers can focus on their patients for high-quality patient care.