A patient portal platform is a great tool to enhance patient engagement and offer convenience to busy patients. However, less than 25% of patients use online portals to view medical records and healthcare-related information. This signifies that the platform has room for improvement and its benefits should be advertised to patients so they are encouraged to use the Patient Portal EMR Software platform.

What is a Patient Portal Software?

Patient Portal EMR Software is online health tools that help patients stay empowered and have seamless access to personal health information in one place. By logging into the patient portal, patients can stay in touch with providers, pay online bills, and even schedule appointments. 72% of EHR Software solutions come with an integrated patient portal system.

Benefits of Deploying Patient Portal EMR Software

It makes sense to invest in a robust, and intuitive patient portal software as it offers the following advantages:

  • Via the patient portal platform, patients feel empowered as they can participate throughout their healthcare journey.
  • Improved office efficiency.
  • Better communication between the patient and the provider is facilitated by the patient portal software.
  • Administrative workflows are automated and streamlined.
  • Time and cost savings can be realized as the need for paperwork is eliminated, this can save resources and time.
  • By connecting with video conferencing solutions, Patient Portal EMR Software facilitates telehealth programs by enabling patients to have virtual consultations with healthcare providers.

Boosting Patient Portal Software System Usage with These 5 Features

  1. Intuitive user interface – Patients would want a seamless experience while navigating the online tool. This is only possible when the patient portal software deployed by hospitals and clinics is easy to use and navigate. The portal should offer hassle-free login so patients can connect with it conveniently. A confusing design will only act as a barricade and stop patients from using the platform to their complete advantage.
  2. Patient Scheduling – Today’s patients want things done quickly and effectively. Calling the clinic to book an appointment is considered outdated and most patients don’t want to call and then wait on hold. It makes sense that the patient portal EMR software allows patients to schedule appointments digitally. This feature helps to save a lot of time and keep patients satisfied.
  3. Online intake forms – When patients have a tight schedule they don’t prefer waiting in the patient room filling out forms. Practices can allow patients to fill out intake forms online through the patient portal before the doctor’s visit. They can easily fill in the information regarding insurance and personal information. Getting things done on time, enables the patient to get value-based care and keep patients happy.
  4. Online payment of bills – Paper bills can be confusing, and offering patients the capability to pay online bills by logging into the portal makes the payment process easier and streamlined. The software system should also provide accurate pricing information to keep transparency at all times.
  5. Connection with medical IoT devices – Hospitals should consider deploying a patient portal software that enables medical IoT devices to connect with it. The seamless connection will help patients keep track of their health data in a single place. Plus, healthcare providers can access real-time data to provide the best care possible and manage patient conditions.

Patient Portal EMR Software is an important asset

In today’s world, patients want to stay on top of their healthcare journey. Offering a user-friendly patient portal EMR software system can boost patient engagement and patient satisfaction scores. The above capabilities in the online platform can encourage more patients to use it and benefit a medical practice by streamlining administrative tasks and enhancing patient care.