Choosing the right EMR software for your medical practice and business can be a daunting task as it is a major investment and you can’t afford to make the wrong decision. To support your software system purchase there are a few things you can do, in this article, we will discuss how software reviews help you ace your EMR software purchase.
It was researched that 92% of consumers and potential buyers read online reviews to know about what others feel about the software system. They review based on EMR software functionality, customer support, ease of use, and value for money. Good reviews mean that software users are satisfied with their EMR software selection and reflect a positive response making potential buyers actual buyers. Reviews show the honest opinion from users who are using the software, a bad review will be a red flag and will direct you to look into other software options for your business.
Let’s look at the 3 tips and tricks on using EMR software reviews to make a better EMR and Practice Management software purchase decision.
- Lookup for user reviews that are relevant to your industry and business – You should look up for software reviews that are most related to your industry. For example, if you are a medical practice setup you will look for specific and targeted reviews of medical software and Practice Management (PM) software that answers your needs.
- Identify similar themes in the reviews – When you are looking up on reviews do make sure to look for common themes in reviews. These themes depend on your goals and priorities. The themes should include; criticisms or approval for the user interface, views on how user-friendly the software is, comments on functionality and features, and reviews about customer support. If a particular theme is seen often it means that you will also have a similar software experience.
- Use the software review to detect your feature needs – You should take out the time to read the reviews and pinpoint the features people point out as necessary. If you are looking for a specific feature make sure you browse enough to have the complete information.
It was noted that 74% of the consumers have expressed that positive reviews make them trust the software vendor and business more. Reviews can build or break the readers’ trust depending on the comments about positive or negative feedback. Finding the right software can be overwhelming but browsing through reviews has helped thousands of healthcare providers to choose the right medical software which can help to automate patient records and manage to bill more efficiently.