Healthcare practices working in different medical specialties require different types of Electronic Medical Records (EMR) Software to handle their day to day tasks. Same is the case with Medical Billing Software. The Billing Services EMR Software you have in place needs to be compatible with the size of your practice and the specialty-specific tasks that you need to get done.

When you try to explore the EMR market a little bit before making the purchase, you will find out that a number of Electronic Health Records (EHR) Software being offered fulfill these requirements and have almost the same functionalities. Most of them handle the Medical Billing tasks you want to perform efficiently and even cost the same. Selecting the best Billing Services EHR Software can get really difficult in such cases. Here are the top 5 things you need to consider before purchasing your Billing Services EMR Software.

Background of the Company

A company with a strong background is always more credible than a freshly established company and hence the services it offers are more professional. The background of a company gives a good glimpse of how well their service is and how professionally they can deal with all the issues that occur during the use. Therefore, a Medical Billing Software vendor with a strong background should always be preferred over new market entrants.

Staff Training

One of the main responsibilities of an EMR/EHR or Practice Management (PM) Software vendor is to provide on-site or online training sessions for the staff of the medical practice where the software is to be implemented. Before the purchase of a Medical Billing Software, make sure that the vendor is providing complete tech support and training so that the staff feels no issue getting used to the new Billing Services EMR Software and their workflow is not interrupted just because of their limited technical know-how.

Software Pricing

Make sure that before the purchase you are completely aware of the pricing options you are being provided by the software vendor. Normally, EHR Software vendors offer the following three payment plans to their users.

1. Semi-fixed Model

This model charges a flat fee for carriers and is a bit cost-effective for practices.

2. Percentage Model

The software vendor charges a percentage of the total claims.

3. Fixed Model

For each claim submitted, the company charges a fixed price.


Before you agree to render Medical Billing Services, make sure that you get a copy of the reported denials or claims in real-time, in addition to some other data including open charges, charges on hold, posted payments, write-offs, and adjustments.


The vendor you purchase your Billing Service EMR Software from must be operating under the state law. This is ensured by a number of legal certifications such as Certified Professional Biller, HIPAA, ONC-ATCB, etc.