Telemedicine EMR Software

Telemedicine EMR Software Buyers Guide 2025

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by Tom Hayes
Last Updated: Oct 30, 2025

Ultimate Guide to Telemedicine EMR Software

Telemedicine Electronic Health Records (EHR) Software refers to a wide variety of cases where medical practices provide healthcare services through the use of technology. Recently, researchers revealed in the Annals of Internal Medicine that telemedicine sessions are as effective as in-person visits for various medical conditions such as diabetes, heart conditions, and chronic pain.  Some important cases which incorporate the use of telemedicine Electronic Medical Records (EMR) Software include:

On-Call Consultations

Video chat features could be used by providers and their patients to see their problems or recovery process, on a live call, in case they are bedridden or unable to show up.  Telemedicine EMR Software sessions have gained mainstream in healthcare as research highlights that virtual care is as safe and effective as in-person clinic visits.  Telemedicine software sessions are extremely useful in care services that need counseling, including; diabetes management and prenatal care.  Patients can easily connect with a telemedicine mobile app wherever they are. 

Remote Assessments

This feature in the Electronic Medical Records (EMR)  System could be used to send images of a wound or an affected body part for evaluation and assessment by a physician in a different area through HIPAA-compliant channels. Expert opinions could be used for a particular case.

Real-Time Monitoring

A mobile medical device with internet access can be used to automatically send vital medical data of patients to their healthcare provider in real-time so that quick action can be taken in case of an emergency.

All of the above-mentioned cases illustrate the use of virtual healthcare solutions to ensure the best treatment results. All of these cases come under the umbrella of Telemedicine, and all of these virtual solutions are managed by software called Telemedicine Electronic Health Records (EHR) Software.

Common Features of a Telemedicine EHR Software

Secure Data Sharing

Sensitive data can be shared over Telemedicine EMR System and Practice Management (PM) Software with complete confidence since it uses data security features such as coding and encryption. This ensures the round-the-clock safety of data even in case of a security breach.

Video-Calls

A high-quality face-to-face audio and video transmission facility is provided by Telemedicine Electronic Medical Records (EMR) Software. Additional group calls and screen-sharing features are added to this video call feature to enable multiway conversations. Third parties, such as caregivers or translators, can also join these video calls.

Online Queuing System

The waiting time for digital appointments can be optimized to be minimal for each patient through efficient time management in Telemedicine EMR Solution. Virtual waiting rooms are also available to keep the patients engaged while waiting for an appointment. Doctors or their staff can share images or educational articles, or documents for patients to view while they wait for their turn.

e-Prescribing (e-Rx)

e-Prescriptions can be created by physicians through the electronic health records software system functionality and then automatically sent to the pharmacy. The patients can also specify their preferred pharmacies.

Automatic Billing

The Telemedicine Electronic Medical Records (EMR) Software can process payments and update the medical billing status automatically while confirming and verifying everything with the insurance provider of the patient.

Latest Trends in Telemedicine EHR Software System

In 2025, Telemedicine EMR System will experience significant advancements that will reshape healthcare delivery. The integration of Artificial Intelligence (AI) and Machine Learning (ML) in Telemedicine EHR Software has enhanced diagnostic accuracy and personalized treatment plans, enabling more precise and efficient patient care. Remote Patient Monitoring (RPM) technologies, utilizing wearable health devices, allow continuous tracking of vital signs, facilitating proactive management of chronic conditions. The adoption of 5G connectivity ensures real-time data transmission, improving the quality of virtual consultations. Moreover, the seamless interoperability between EMR systems and telemedicine platforms streamlines workflows for healthcare providers.

Features to look for in an EHR Software

Electronic medical records   Electronic health records software (EHR) is software that assists in developing and storing patient medical records digitally. This unique system assists physicians in tracking patient histories, notes, medications, and demographics. The most popular features of EHR software include e-prescribing, E&M coding advice, and SOAP notes. Quality Electronic Health Records Software (EHR) also offers lab integration, voice recognition, tablet support, and device integration.
      Medical billing Medical billing modules or Medical Billing software manage the development of patient statements and submission of insurance claims. Key functions of such systems include claim scrubbing, e-claim submission, coding, payment posting, eligibility inquiry, and reporting.
Patient scheduling This module is designed to automate the entire process of scheduling patient appointments. Core features of a good patient scheduling module may include sending reminders through phone, text message, and email, automated followups, and multilocation support. Such modules are usually offered along with a billing module in a practice management software suite.
Radiology information systems A radio information system (RIS) manages the workflow and operations of radiology imaging centers or large medical practices having radiology imaging departments. Such EHR Software or modules automate the entire process of storing, operating, and distributing patient medical images and related data.
Picture archiving and communications systems PACS is designed to manage, store, and retrieve DICOM images. Such systems are often used in combination with a RIS (Radio Information System) to perform the radiology workflow proficiently.
Medical accounting The term Medical accounting refers to a system designed to automate accounting processes for medical practices. Major functions of such systems include general ledger, A/P, A/R, and financial reporting.

EMR Software Benefits

Besides financial profitability, practices have seen the following benefits of using an EHR/EMR Software:

  • Improved practice efficiency
  • Streamlined administrative tasks
  • Improved profitability and revenue cycle (Medical Billing Services)
  • Improved Patient Engagement (via Patient Portal)
  • Decreased stationary costs
  • Improved collections due to more organized claims
  • Automated alerts and reminders helping patients return to the office when necessary and notifying the practice about any potential risk
  • Enhanced Security and Safety (Cloud Storage & Back-ups) – Cloud-based EMR Software

EMR Software by Specialty

Specialty-specific software like Telemedicine EMR System enables physicians and other medical professionals to store detailed clinical information, such as demographics, medical history, social history, lab reports, etc.

Specialty-specific EMR Software or EHR Software must be fairly customizable to the unique style and documentation requirements since all medical practices have a specific need based on the background and medical specialty. For example, Telemedicine software should offer providers documentation tools and templates for telemedicine visits. Similarly, specialties like Pediatrics, Oncology, Podiatry, Ophthalmology, Neurology, Nephrology, Dialysis Centers, Rheumatology, and Chiropractic Care require their unique set of features to simplify adoption.

EMR Software by Practice Size

Due to the high level of customization required, no EMR software is ideal for any practice. An EHR software built for hospitals or multi-provider clinics may not be suitable for a solo or small practice. So, what elements will determine whether an Electronic Medical Records Software vendor is a feasible option for your medical practice?

From solo to large providers and multi-specialty clinics, every practice has its unique set of challenges that must be addressed by the Electronic Medical Records (EMR) software vendor some of which are listed below.

Small or Solo Provider Practices

Small or solo practices with small office space and a limited number of staff members are generally short on the budget compared to larger practices. Due to these constraints, many providers simply prefer cloud-based EMR software and employ Free EMR Software or choose an affordable EHR Software vendor with a low fixed monthly fee.

Medium-Sized Practices

Often belonging to the same medical specialty, the medium-sized practices require unique features such as interoperability, dedicated customer support, multi-device support as well as extensive reporting functionality to keep an eye on the overall performance of the practice, as their budget is also comparatively larger.

Large practices

Larger medical practices usually offer medical services that fall under various medical specialties (e.g. Orthopedics, Pain Management, Surgery, Chiropractic Medicine, Family Medicine, etc.). Comprising fifteen to twenty medical providers, these practices often require support for multiple users to access the systems simultaneously. Scheduling software and a scalable solution to accommodate multiple locations, providers, and resources such as Dialysis Chairs, procedure room allocation, etc. are also the requirements of larger practices.

Hospitals or enterprise organizations

Hospitals or enterprises are often the target market of EMR software companies such as Athenahealth, McKesson, Epic, Cerner, eClinicalWorks, Allscripts, NextGen, drChrono, and Meditech, etc. and they usually provide ideal EHR software solutions for larger corporations such as ACOs, PCMH, IPAs, CINs (Clinically Integrated Networks), and Public Health Departments, etc. These EMR software companies usually offer features like integration with multiple other software and medical devices, inventory management modules, interface with local labs (LIS), machines and diagnostic equipment along with drug dispensing (pharmacy management software), and electronic medication administration record (EMAR), etc.

Tips to consider when choosing an EMR Vendor

Electronic Medical Records (EMR) Software consist of various software, all with different functionalities and applications. Here are a few tips one should consider before selecting an EMR Software:

Security

The safety and security of patient data and medical records is a principal concern for not only clinicians and medical providers, but their patients as well. A strong Telemedicine EMR Software ensures the safety and security of medical records and all the related patient information and guarantees HIPAA Compliance providing them privacy (especially during the patient’s communication with their doctor via Patient Portal and telehealth sessions). Top EMR Software Vendors from today (AdvancedMD, PrognoCIS, Modernizing Medicine, Chirotouch, Kareo, etc.) use data encryption technologies and other advanced tools in the EMR Software to make sure that they safeguard patient records.

Cloud-based EMR software

Due to its various advantages, Cloud-based EMR Software has grown more popular among physicians lately. A Cloud-based EHR software is mostly device independent and supports multiple devices such as Smartphones (iPhones and Android phones) iPhones, iPads, desktop computers, and laptops. The EMR software can be accessed from any location at any time provided that internet access is available. The Cloud-based EHR Software technology usually requires minimum or no maintenance or upfront cost making it ideal for doctors running small clinics and private practices. Some of the Cloud-based EMR Software vendors include ChartPerfect, Care Cloud, AllegienceMD, CureMD, ChartLogic, etc.

ONC-ATCB Certified EMR Software

One of the characteristics of a strong EMR software is that it is ONC-ATCB certified and complies with the guidelines and protocols defined by the Office of the National Coordinator (ONC). The software vendors who comply with these measures go through severe testing and conform at a benchmark level set by the federal body. This testing ensures that all areas of the software are checked for example Patient Portal, the way the software communicates with Pharmacies via E-prescription (e-Rx), HIEs, labs, hospitals, etc. Most of the EHR vendors nowadays have all the details related to their compliance with the standards established by the ONC (Click here) present online.

Mac EMR Software

Today when it comes to the world of computers and digital devices, Apple is the undisputed leader in the US. Therefore, it won’t be odd if healthcare providers today specifically look for EMR Software that works on Mac systems (Mac EMR Software). However, unfortunately not all EMR software vendors support Mac devices, therefore when looking for an EMR system it is essential that the EHR Software has built-in support for Mac so that the software can be used with existing systems and any further investment in new computers can be avoided.

Specialty EHR software

Certain specialty-specific Electronic health records (EHR) systems must offer unique tools for particular specialty. In the case of a Telemedicine EMR System the platform should support various medical specialties so that the software is flexible enough to cater to diverse range of telemedicine services.

Integrated Practice Management Software

With competition rising every day in the field of healthcare IT, many EHR  Software Vendors who provide integrated Practice Management solutions included in the software bundle easily outclass competitors with standalone EMR Systems including the ones that offer a specialty-specific EMR Solution. EHR software providers with integrated Practice Management systems often tend to offer widespread reporting competencies to monitor how the practice performs and manages administrative tasks better.

Market Trends to Be Aware Of

The EHR Software industry, like everything else, goes through constant changes all the time. Whether it’s innovations, updates in technology, or changes in legalities, the EMR Systems industry is always changing. Following is a list of such changes that you should keep track of.

Cloud-Based Services

A recent study shows that only 25% of physicians have shown interest in web-based EHR software systems and only 50% have adopted it as an initial model that will ultimately transition to cloud-based software. The cloud-based EMR software cuts down the costs of having and maintaining all the hardware and client servers. It can be hosted on any device which has a web browser. That is why healthcare software vendors are switching to cloud-based EHR software.

Latest in EHR Software News

athenaOne: A Powerful Medical App Loved by Doctors

Developed by athenahealth EHR Software, athenaOne is among the top rated medical apps on the Apple App Store. athenaOne has garnered this reputation largely due to the many benefits and conveniences which it offers, through its robust set of tools and features.

Its ease of use and intuitive user interface has made it a favourite among US healthcare providers, helping practices beat industry benchmarks. Doctors have noted faster workflows, which allow them to quickly complete notes and place orders.

athenaOne currently sits at a 4.6-star rating on Apple’s App Store, and is more than powerful enough to support healthcare providers through their day!