Practice Management (PM) Software

Top Practice Management (PM) Software Buyer's Guide 2025

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by Tom Hayes
Last Updated: Oct 07, 2025

The Ultimate Guide To Practice Management (PM) Software

Practice management (PM) software assists medical practices in managing financial and administrative tasks.  PM software is practical and digitizes tasks like documenting patient demographics, managing charge capture, scheduling patient appointments, performing billing actions, and generating reports. It enhances patient experiences, fosters efficient workflow, and can improve overall practice productivity.

From healthcare giants to small individual practices in rural settings, every medical practice needs a PM software. There are over 500 practice management software vendors in the USA. This guide will help practitioners narrow down the best choice for them.

Common Features Of Practice Management (PM) Software

PM software is built to tackle specific tasks. Vendors may offer combined RCM software packages, better pricing models, or on-site technical support, but they all offer these essential features.

Claim Tracking and Automated Billing

Keeping track of various claims through a revenue cycle can seem daunting, especially for practices that see a large number of patients. Practice management software keeps track of claims, automates medical billing, and provides real-time tracking of insurance coverage and eligibility.

Integration With EMR Software

Medical practices use electronic medical records (EMR) software for digitized documentation and patient portals. An essential practice management software feature allows for EMR software integration for compatible and seamless functionality.

Patient Scheduling

Managing patient intake, scheduling, cancellations, and rescheduling is an essential task of any medical practice. Patient-related tasks are incorporated within PM software for ease of use and access.

Budget, Billing, and Revenue Tracking

Keeping track of finances, expenditure, and incoming revenue is another essential feature of practice management software. It helps medical practices with budgeting, revenue insights, yearly financial reports, and tax claims.

Customizable Project Dashboards

Small practices have a few doctors, while larger practices can have a whole contingent of specialists. PM software makes task assignment and management smooth, with progress tracking and easy recall. This also helps with individual performance review and helps pinpoint areas that need improvement for further efficiency.

Data Analytics

Reporting and data analytics take all the information from the practice management software over time and give a clear idea of how the practice is performing in any given area. It’s a useful feature for medical practices looking to improve productivity, efficiency, or profitability.

Frequently Asked Questions (FAQ)

How do I choose the right Practice Management (PM) software?

When choosing a practice management software, medical practices must consider a few factors. Assess which features are essential and the practice size the software caters to. Establish a budget and find software within that price range.

What are some of the benefits of using practice management software?

PM software increases productivity and enhances efficiency. It also improves communication, task management, and collaboration. Cloud-based practice management software reduces risks and errors in daily tasks.

What should be considered when evaluating PM software pricing?

Every vendor has a pricing model they adhere to. Set a budget and then assess whether they offer a subscription model or a yearly payment plan with every feature included. Keep an eye out for hidden costs. Do a cost evaluation with all of these factors in mind, and it will be easier to select a satisfactory pricing plan.

Are training and technical support provided?

This depends on the practice management software vendor, but most do provide technical training and support. Some vendors offer this service for free, but some have an upfront cost. This is another factor to keep in mind when choosing a practice management software vendor.

Can practice management (PM) software be integrated with other software?

Many PM software vendors offer integration features. This allows practice to integrate PM software with electronic health records (EHR) software for smoother functionality.

Latest in Practice Management (PM) Software

As of 2023, Practice Management Software has undergone significant advancements. The 21st Century Cures Act (2020) mandated greater interoperability and patient access to health data. This prompted PM software vendors to enhance their systems’ ability to integrate with EHR software and healthcare platforms. The ONC Final Rule (2020) required software developers to adopt standardized APIs to facilitate seamless data exchange, further accelerating advancements.

The COVID-19 pandemic drove rapid innovation in telehealth PM software. By 2021, companies like Athenahealth and NextGen Healthcare introduced enhanced telehealth modules within their PM platforms. This enabled providers to manage virtual visits alongside in-person appointments, expanding their healthcare capabilities.

As recently as 2024, practice management software vendors have included advanced analytics and patient engagement tools. These updates are in line with the industry’s shift toward value-based care and the use of data-driven tools to improve operational efficiency.

Latest in EHR Software News

athenaOne: A Powerful Medical App Loved by Doctors

Developed by athenahealth EHR Software, athenaOne is among the top rated medical apps on the Apple App Store. athenaOne has garnered this reputation largely due to the many benefits and conveniences which it offers, through its robust set of tools and features.

Its ease of use and intuitive user interface has made it a favourite among US healthcare providers, helping practices beat industry benchmarks. Doctors have noted faster workflows, which allow them to quickly complete notes and place orders.

athenaOne currently sits at a 4.6-star rating on Apple’s App Store, and is more than powerful enough to support healthcare providers through their day!