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PatientNOW EMR Software and Practice Management (PM) solution designed for aesthetic practices and spas. As a leading aesthetic EMR System, it caters to the needs of practices specializing in aesthetic medicine such as cosmetic dermatology, wellness centers, plastic surgery and other non-surgical aesthetic practices. This cloud-based EHR software has been endorsed by the American Society of Plastic Surgeons.
This ONC-ATCB certified EMR solution offers e-prescribing(e-Rx), lab integration, narrative reports, and procedure workflows. PatientNOW EHR System also features a full suite of PM applications such as patient scheduling, medical billing, accounting, and a quality picture archiving system. The health IT solution also comes complete with a patient portal EMR Solution that allows practitioners to directly communicate with their patients. The Patient portal does that by delivering appointment reminders and automated follow-up messages.
PatientNOW EHR Solution is compatible with Microsoft Surface Pro and can be deployed on Microsoft Windows. Anyone can access the cloud-based EMR software through a secure internet connection. Medical practitioners can also import existing medical data of patients from other PM & EMR systems into it. The development team of this EMR/EHR software is aware of the valuable time of its clients and had therefore designed this system from the ground up to make medical practices more effective.
If you are opening a new office or switching from another system, PatientNOW EMR Software offers extensive experience in importing data from other systems. Its training is understandable for all user levels, and it also provides ongoing support by technicians in the US through regular updates.
PatientNOW EMR Software focuses on improving the patient experience and increasing retention and referrals through patient engagement and quality tools. The automated email follow-up feature follows up with every prospect on time. Automated appointment reminders, which help reduce appointment no-shows through email and text reminders and other features include employee task lists, referral tracking, commissions and Productivity.
Overall
Ease of Use
Customer Support
Functionality
Pros: The photo management and patient communication tools are especially useful for our clinic
Cons: I do not like that some reports are difficult to customize, and certain features require extra steps to complete simple tasks
Verdict: I would like to see improvements in usability and system performance
harry, hraesthetic clinic
Jul, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: The best thing about this PatientNOW EMR Software is that it is all-in-one, very easy to use, and easy to learn.
Cons: This EMR Software customer support is very slow or unresponsive to follow-up.
Verdict: User-friendly and easy to set up especially for small practices
Smith, greenland
Feb, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: We love the cosmetology specific templates that are available with PatientNow. It just makes patient consultation easier to document and cuts down on time spent with each patient.
Cons: Customer service needs improvement but it does not take away from how well the overall software is.
Verdict: Would recommend to other cosmetic dermatology practices
Noel, Glass Skin Spa
Feb, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: The templates make note-taking a breeze and the patient engagement tools have helped us in customer satisfaction rates.
Cons: The software was a little glitchy during the implementation period but it has been smooth sailing since then
Verdict: Overall easy to use and has made our practice efficient
Laura, Aesthetic Touch Spa
May, 2024
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