NextGen Virtual Visits EMR software, developed by NextGen Health, is a complete telehealth solution that simplifies remote patient care and practice administration. The cloud-based telehealth software seamlessly integrates with NextGen EMR Software and Practice Management software, creating a unified and robust workflow for healthcare providers.
NextGen Telemedicine EMR Software is suitable for small-sized medical practices to large healthcare organizations and caters to various medical specialties, including Rheumatology, Pulmonology, Cardiology, and Urology, just to name a few. Physicians and healthcare specialists can easily manage patient scheduling, conduct secure video consultations, and easily handle documentation with the convenience and comprehensive virtual experience that NextGen Virtual Visits EHR software offers. Key features include HD video conferencing, instant chat messaging, automated appointment reminders, and digital waiting rooms.
NextGen Telehealth EMR software is user-friendly and offers in-built tools for scheduling, virtual consultations, and patient engagement to improve patient care while streamlining administrative tasks. The telemedicine EMR system comes with robust features such as one-click access to patient history and secure data sharing that make consultations smoother and more efficient, while also reducing physicians’ workloads.
The NextGen Virtual Visits software seamlessly integrates with NextGen Office EMR software and NextGen Enterprise EMR software, both of which are HIPAA-compliant and ONC-certified. The telehealth EHR software provides a secure platform for both doctors and patients to stay connected with each other and can be easily accessed from mobile or desktop devices. The robust telehealth EMR solution also makes follow-ups easier and, with automated appointment reminders (via emails or SMS alerts), helps reduce no-shows and enhance patient engagement.
NextGen Virtual Visits EMR software solution ensures that data flows smoothly between systems, such as patient information, visit notes, treatment histories, and billing details, reducing administrative burden and minimizing double entry and other data entry redundancies.
NextGen Virtual Visits EHR system also provides a customizable virtual room experience, allowing doctors to modify appointment types and adjust workflows to suit the unique requirements of their practice. This flexibility is perfect for clinics with multiple specialties, as it enables a customized patient experience while keeping data centralized.
By combining EHR/PM data and providing customizability, NextGen Virtual Visits EMR software system offers healthcare practitioners a comprehensive, flexible, and versatile telehealth solution. It is a valuable tool for enhancing patient engagement and clinical and back-end efficiency, giving patients and clinicians a well-rounded telehealth experience.
Find the NextGen Virtual Visits EMR software comparison with other top-ranked Telemedicine EMR software in 2026 here.
Overall
Ease of Use
Customer Support
Functionality
Pros: NextGen Virtual Visits EMR Software has been useful for offering remote appointments without requiring patients to install another application. Patients can join through a secure link which makes the process easier for people who are not particularly comfortable with technology.
Cons: Most visits work without problems but we have had occasions where a virtual visit did not connect properly and troubleshooting took longer than expected.
Verdict: NextGen Virtual Visits is a practical telehealth solution for practices already using the NextGen ecosystem. The EHR integration and simple patient access are its strongest advantages. It works well for routine follow ups consultations prescription related visits and other appointments that do not require an in person examination.
Cameron, Lakeside Family Medical Group
Aug, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: NextGen Virtual Visits EMR Software is directly integrated with NextGen EHR, so documentation, scheduling, and patient records all flow without double entry.
Cons: The customer support takes a lot of time to respond.
Verdict: Great Telehealth Software which helps you replicate in office interactions.
Taylor, Horizon Family Practice
Feb, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: Overall, my experience with NextGen Virtual Visits software has been positive. When written communication didn’t resolve the issue, we were usually able to sort things out quickly during a Teams meeting.
Cons: The customer support team replies promptly, and the technicians are skilled, friendly, and well-versed in their work.
Verdict: The patient portal isn’t very user-friendly, and it’s been difficult to get all our patients on board. We wanted it to reduce phone calls, but it hasn’t made much difference so far.
Daniel, Hospital & Health Care
Oct, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: This is a really handy app for staying connected and chatting with colleagues. It makes communication quick and simple.
Cons: What I like most about Walkabout Workplace is the interface; it’s super easy to use and very intuitive. The feature I use the most is the virtual classroom, where I can connect and chat with all my colleagues. It really makes teamwork feel effortless.
Verdict: What I find most frustrating about Walkabout Workplace is the video meeting feature. The screen size doesn’t adjust properly, which makes it hard to see everyone at once, and sharing the screen can be a bit tricky at times.
Florian, Gestionnaire service clients
Sep, 2025
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