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Epic EMR Software

Rating: 4
Reviews: 54
: Aug, 2025

Developed by Epic Systems Corp, Epic is an Electronic Medical Records (EMR) software with an integrated Practice Management (PM) and Patient Portal solution (MyChart). The Epic EMR software offers extensive clinical content and support for medical specialties such as Cardiology, Mental and Behavioral Health, General Surgery, Gastroenterology, Ob/Gyn, Vascular Surgery, Ophthalmology, Nephrology, and Radiology.

Universally acknowledged as one of the top EMR systems for healthcare organizations, Epic EMR Software offers practices of all sizes a ‘best of the breed’ cloud-based Electronic Health Records Software solution at an affordable cost. A rich clinical data library provides support and customization features backed by clinical decision support tools that allow physicians of any medical specialty to maximize their utilization of the EMR software – ensuring complete and accurate clinical documentation for every patient encounter.

The integrated Practice Management (PM) and medical billing software features in Epic EHR Software ensure that all administrative and billing tasks are handled within a single software platform. This enables medical practices to speed up patient payments and improve efficiency by eliminating paper and consolidating patient balances and other financial information within the same module. The software system automatically gathers coding information from clinical activity to enhance the charge capture process, reduce administrative overhead, and improve the overall revenue and billing cycle.

Haiku and Canto are dedicated apps for Epic EHR software users using mobile devices and tablets. These apps are designed to enhance the user experience by offering an intuitive and native experience to modern-day physicians. Providers can access the EMR software directly from their phones or tablets, which saves time and ensures the timely retrieval of critical healthcare information in a highly secure and portable manner. MyChart is a dedicated Patient Portal platform that is available through the Epic EMR Software system. The secure and intuitive portal allows patients to access their healthcare information, including clinical summary, e-prescription (e-Rx) history, view historical appointments, and/or schedule new appointments, as well as other information, including lab and radiology reports, instantly. Patients can also request Prescription Refills and securely communicate with their healthcare providers.

Epic EHR Software is ONC-ATCB certified and fulfills all requirements for Meaningful Use, MACRA & MIPS with a specialized dashboard to track MACRA and Meaningful Use compliance. Epic EMR Software is fully HIPAA compliant, with all data access, storage, and sharing through the Epic EHR System platform happening in a highly secure environment that ensures the safety and integrity of Patient Health Information (PHI).

The Epic EMR Software System is one of the most widely recognized Electronic Medical Records (EMR) software platforms in the USA. It has received various awards and accolades, such as being named a category leader by Gartner and being named the best overall EMR software suite by KLAS Research. Aside from hospitals and private practices. Epic EHR Software also provides specialized support for Federally Qualified Health Centers (FQHCs), Accountable Care Organizations (ACOs), and PCMH.

User Reviews for Epic EMR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The customer support of Epic EMR Software has been very helpful during the implementation process.

    Cons: Nothing.

    Verdict: Switching to Epic EHR Software has been the best decision. It has strong functionalities and great vendor support.

    Sandra, Houston Methodist Hospital

    Aug, 2025

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The AI tools in Epic EHR Software have streamlined clinical documentation, making patient encounters more meaningful.

    Cons: The Epic EMR Software system is pricey.

    Verdict: The platform by Epic EMR Software is fantastic; daily productivity has been enhanced.

    Kathy, Sanitas Medical Center

    Aug, 2025

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The telemedicine platform in Epic EMR Software allows for smooth and effective remote consultations.

    Cons: Nothing. All good with the vendor.

    Verdict: The Epic EHR Software system is comprehensive and offers many useful features.

    Bryan, UCSF Mission Bay Hospitals

    Aug, 2025

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic EMR Software has strong interoperability, enabling seamless connections.

    Cons: It can be difficult for new users to learn.

    Verdict: Implementing Epic EHR Software has been the best decision. It is a powerful EMR Software.

    Kathy, HCA Florida Mercy Hospital

    Aug, 2025

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