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Care360 is currently being used by more than 300,000 physicians across the U.S which makes it one of the Top Electronic Medical Records offerings. It is ONC-ATCB certified and allows Health care providers to use features such as Medical Billing, Eligibility Inquiry, Lab integration, SOAP notes, Radiology Information System (RIS) and the like.
Care360 is a web-based Electronic Health Record (EHR) and Practice Management (PM) service solution designed by Quest Diagnostics. The EHR software can be used to serve many medical specialties but is ideally suited for Ambulatory, Cardiology, Pediatrics, OBGYN and family practices.
The Web-based EMR is also iPad compatible offering features like e-Prescribing which means that Health care providers get instant access to patients’ medical history and allows medical professionals to share prescriptions directly with the hospital pharmacy or pharmacy store of the patient’s choice.
Access to the MyQuest Patient Portal is also included with the EMR which means providers and patients can be connected, plus patients can track their overall health, lab results and medication using the Personal Health Record features using a secure HIPAA compliant website.
Considering the EHR and Practice Management solutions offered by Care360, one may expect a burly price tag, but they offer the whole program at quite accessible prices.
Overall
Ease of Use
Customer Support
Functionality
Pros: The biggest advantage of Care360 EMR Software for our practice is the connection with laboratory services. Having lab orders and results available directly within the patient record saves our staff a considerable amount of manual work.
Cons: The main limitation is that Care360 does not feel as customizable as some of the larger EHR platforms. There are areas where I would like more flexibility with templates and reporting.
Verdict: Care360 EMR Software is a practical EHR for small and medium sized practices that want straightforward clinical workflows and particularly strong laboratory connectivity. Its integration with Quest Diagnostics is clearly one of its strongest advantages. It is easy enough for staff to learn and provides useful tools for patient records prescribing communication scheduling and laboratory management.
Michael, Brookfield Family Medicine
Aug, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: Care360 EMR Software works well for practices that rely on seamless lab ordering and results because of its tight integration with diagnostics.
Cons: In the start system performance was slow.
Verdict: Satisfactory EHR software.
Noah, Lakeside Medical Clinic
Feb, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: Really like the intuitive design of the software. The mobile capability makes it a flexible option and patients can access their lab results from anywhere.
Cons: So far no issues with Care360.
Verdict: A great software system for your medical practice.
Brian, Primary and Urgent Care
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is an efficient system with patient charts/information and uploading documents.
Cons: Customer support can be slow to respond at times.
Verdict: Review for Care360 EMR Software
Lucy, Florida Medical Care
Oct, 2021
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