Electronic Medical Records (EMR) Software solutions are used by more than 50% of healthcare providers in the United States. According to a 2013  Black Book poll reveals that 81% of providers want to replace their current EHR Software system because of clunky interfaces and they find it difficult to use. Due to increased competition and greater demand from hospitals EMR Software vendors have made an immense effort to upgrade software designs to offer ease of use and providing a set of robust features that helps to streamline clinical, financial, and administrative workflows.

When to replace your existing EMR Software system?

The following 6 signs indicate that your practice needs to switch to a better and advanced Electronic Medical Records Software solution that provides maximum benefits and reduces administrative burdens.

  1. Your existing EHR Software workflow is inflexible – Healthcare providers need to be content with the EHR workflow as it is a major issue. When current software systems are unable to adapt to the workflow requirements of your practice then is it time to replace a flexible EMR Software system that adjusts easily to your workflow needs.
  2. When the user is discontented with the software vendor – EHR Software vendors play a major role in keeping providers satisfied through the services they offer. When the software vendor is unresponsive and does not provide good customer support services then the user may be frustrated and want to look out for new options in the market. It is important that the vendor is responsive to your needs and is there to inform you regarding all important updates.
  3. Your EHR software doesn’t fulfill the Stage 2 Meaningful Use criteria – Stage 2 Meaningful Use means that your software system qualifies for CMS payments and incentives. If your current software fails with the Meaningful Use criteria you should go for software systems that are Stage 2 Meaningful Use compliant.
  4. The software system is not up to the mark – It is the EMR Software vendor’s responsibility to enhance the system by adding advanced features and functionalities. For example, many software vendors have added new screening tools and enabling immunization recordkeeping to help providers tackle the COVID-19 pandemic effectively. By upgrading software system features the solution can address current issues proactively.
  5. You face technical problems now and then – If you are using technology then you are prone to experience technical issues at times, but when these hitches become a routine then it’s time to find a stable replacement offer that doesn’t interrupt your work.
  6. Zero mobile access options – Physicians want to practice on the go using their tablets and smartphone. If your EMR Software system doesn’t facilitate mobile access then providers would want EHR software solutions that offer mobility options so they can have access to patient records round the clock and hence improve patient care.

Moving ahead

Staying glued to an inefficient EMR Software system would mean that your practice will not grow and you will incur greater costs. If you experience one of these signs then it is wise to make a quick switch to a software system that supports your practice workflows and facilitates you to enhance your performance for better patient satisfaction scores.