The telemedicine platform has been effective to offer timely remote care solutions to patients since the inception of the COVID-19 pandemic. Healthcare providers may want to deploy digital healthcare solutions to stay competitive or simply want to replace their existing telehealth software due to dissatisfaction. Whatever the reason, it is important that practices know the important features that should be present in a top-ranked Telemedicine EMR Software system. These capabilities help to make virtual sessions a success and keep patients satisfied.
There are many telehealth providers in the software market that offer telemedicine technology solutions at different prices and offer various features. The capabilities mentioned below will enable a medical practice to enhance digital encounters and help streamline workflows.
5 Telemedicine EMR Software Features that can’t be discounted
Telemedicine has proved to be an important virtual healthcare tool to control the spread of the virus and enhance the provider’s reach. It’s no surprise that 67% of hospitals in the United States have leveraged the telemedicine platform to connect with patients remotely. Following are the 5 features that are a must-have to bring out the most from the telehealth software.
- Simple Patient Access – Patients will be looking forward to using the telemedicine solution only if it’s easy to access and enhances their patient experience. Always go for a telemedicine EMR Software solution that allows single-click access to get started with the telehealth session. The push notification feature is also important which will remind patients quickly about their virtual session. All these capabilities will encourage more patients to make use of the telemedicine platform.
- HIPAA Compliance – The number of cybersecurity threats and attacks has been on a rise since the pandemic. Therefore, practices should prioritize protecting and encrypting sensitive patient data round the clock. Many healthcare providers started using free digital solutions to interact with patients remotely such as Zoom and Skype. However, secure Telemedicine EMR Software solutions are the best pick as these solutions are HIPAA Compliant and secure to conduct virtual sessions. It doesn’t make sense to risk patient data when phishing attacks are on the rise.
- Convenient Appointment Management – Find a telemedicine solution that supports quick and easy appointment management. The platform should enable users to schedule new appointments, reschedule appointments and cancel virtual visits in a breeze.
- Offers Seamless Integration – It is crucial that the telemedicine platform integrates smoothly with the existing Practice Management (PM) Software and EHR Software system. The seamless integration will make way for optimized workflows and greater efficiency levels.
- Reimbursement eligibility – Due to the Covid-19 pandemic reimbursements for telemedicine has evolved. Private insurers, Medicaid programs, and the federal government have increased coverage for virtual services. The telemedicine platform should support telehealth coding, if the existing software doesn’t offer this capability then it’s time to make a quick switch.
Moving Ahead
The right telemedicine technology will reap maximum benefits which can make telemedicine encounters a success. Always consider patient needs, privacy, and the overall digital strategy. 2022 will be a year in which telemedicine adaptation rates will continue to boom and telehealth providers will be working to make these solutions intuitive in design.
