2-Way Text Messaging used by Virtua Health

By |2023-04-04T17:32:01+05:00April 4th, 2023|Categories: Advantages, Appointment Reminders, Appointment Scheduling, Automation, Care Coordination, Covid-19 Pandemic, Customer Satisfaction, Digital Care, Digital Health, Electronic Medical Records Software, EMR Software, Healthcare in the US, Healthcare IT News, Healthcare Technology, Improved Clinical Workflows, Improved Patient Care, Improved Patient Satisfaction, Patient Engagement, Patient Portal Software, Patient-Provider Communication, Provider Benefits, Provider Satisfaction, Streamlined Workflows, Telehealth, Telemedicine Sessions, Video Visits, Virtual Care|Tags: , , , , |

During the global COVID-19 pandemic health systems saw a surge in digital communication and virtual care appointments as patients looked for remote care options. The change in patient engagement caused Virtua Health located in southern New Jersey, an increased inflow of messages to care teams. The issue encountered by Virtua Health The clinical workflows of the [...]