Anytime a patient is referred to another specialist or any other healthcare provider and does not honor that by attending the appointment, it is called referral leakage. It results in discontinuity of care, and incorrect diagnosis, besides, many health facilities incur financial losses. The USA remains affected by referral leakage where up to 30% of the referred patients never fully follow through hence charging current health systems billions of dollars.
Fortunately, hospitals can alleviate the issue of referral leakage by deploying robust technology solutions of Electronic Medical Records (EMR) Software. EMR Software can reduce referral leakages to boost patient care quality and even cut down on healthcare costs.
How EMR Software Reduces Referral Leakage?
Seamless Referral Management
Referral tracking software contained in the EHR Software comes with features that make it easy to locate companies and facilities referred patients. It then forwards the complete details of such patients to the referred specialist.
Automated Patient Follow-Ups
The EMR systems can also notify patients about the appointments for their referrals automatically. This thereby cuts short instances whereby patients forget to attend follow-up appointments.
Real-Time Tracking
Most of the Electronic Health Records (EHR) Software have reporting components. The robust reporting tools enable the practitioners to keep track of several variables including the status of referrals and work on the problems as they arise.
Patient Portal Software
Patient engagement tools in EMR Software such as the patient portal platform empower patients to view referral data, calendar plans, and instructions.
Benefits of Lowering Referral Leakage with EHR Software Systems
The use of EMR Software ensures continuity of care. When the patient remembers to see their provider and follow up with care there are better chances that they stay healthy. Also, the risk of delayed diagnosis and treatment is reduced, helping to enhance health outcomes. A seamless referral process through EHR Software means that patients are happier and more satisfied with the services offered.
Healthcare organizations can maintain a steady revenue stream as the amount of missed referrals is reduced. This can have a positive impact on the practice’s financial health. A lower referral leakage means that there is stronger care collaboration and coordination. Successful referral management can facilitate seamless communication between primary care providers and medical specialists. This is vital to offer holistic and personalized care to patient groups.
