A secure and protected EMR software is essential to build patient trust. Patients’ sensitive health information is stored in EHR software, so this data must be encrypted. In a world where data breaches are on the rise, patients need assurance that their information is in the right hands and will be leveraged by clinicians to offer high-quality patient care.
Why Does Patient Trust Matter
The right patient-provider relationship is established when patients know that their information is safe. When patients have high trust, they openly and candidly communicate about their health conditions, symptoms, and medical history. This way, accurate data can be recorded in the Electronic Medical Records (EMR) Software.
Patients also feel engaged and use the Patient Portal EMR Software platform to stay on top of their healthcare journey. They schedule appointments, view lab results, and even communicate with their provider. Patient participation through effective digital tools also leads to greater patient satisfaction scores.
It is a positive trickle-down effect, ultimately leading to enhanced healthcare outcomes, which is the ultimate goal of providers. Engaged patients follow treatment plans, improving their health. So when hospitals and clinics show that their EMR System is secure and HIPAA-compliant, patients can find comfort and not need to worry about their information being compromised.
EMR Software Security features
Modern EHR Software vendors like athenahealth EMR Software have built their platform around patient trust by utilizing features of encryption. End-to-end encryption means that patient data is converted into unreadable codes to unauthorized users.
MFA, or Multi-Factor Authentication in the EHR system, adds an extra layer of protection by requiring more than a password. Also, role-based access controls allow certain staff members to view certain information. This limited access to data ensures that only the right people can use it.
EMR Software Vendors that Prioritize Patient Trust in the USA
Epic Systems, a prominent EHR software vendor, takes patient security seriously. Their MyChart patient portal is one of the most favored platforms, as users appreciate its robust security and intuitive features of messages and appointment tools to boost patient engagement.
Cloud-based EMR system vendor AdvancedMD EHR software provides practice management and patient engagement tools that are designed around patient privacy and protection. The vendor integrates compliance and privacy to foster patient trust.
Moving Ahead
Trust with patients takes time to establish, and it can be achieved by being open and transparent, by having safe EHR systems in place, and by having platforms that make people feel like they are in control of their information.
In a world where cyber-attacks and the sharing of information are part of the daily reality, secure EMR software is not just an IT investment; it’s an investment in your patients’ peace of mind.
