When we look back at the year 2020 it has greatly changed how providers offer care services to their patients. It has been a tough year with the pandemic and even now the world is battling the second wave of COVID-19, however this time better prepared to deal with it due to healthcare digital technologies like telemedicine EMR software platform. As the virus continues to spread telemedicine adaptation rates have seen an alarming boom because it is seen as an effective tool to provide care safely and conveniently. Without telemedicine technology, it would have been impossible to provide remote care opportunities to patients and also keep healthcare providers safe from catching the virus.

It is important to know how to offer more efficient and effective ways to conduct telemedicine sessions and for hospitals and providers the answer lies in your robust Electronic Medical Records (EMR) software system. Telemedicine visits are here to stay, even after the pandemic gets settled.

Using your EHR software for well-organized telemedicine visits

  1. Create telemedicine-specific templates – The information required for a telemedicine visit is different as compared to in-person sessions with the provider. It is advised that you create templates inside your EMR software system that are specific to telemedicine, this will ensure that the claim process goes smoothly without any hitches. The telemedicine templates will support proper documentation for your medical billing staff to submit for reimbursements.
  2. Use an integrated software solution – Your practice must use an integrated software system to promote seamless and accurate data transfers into your EHR software reducing any errors related to patient check-ins and insurance verification. A single integrated system is key to avoid any risks and errors and also saves time associated with the transfer of data.
  3. Reporting and analytics can aid your practice – Reporting and analytics tools in your Electronic Health Records software can help provide meaningful data and insights about patient patterns. For example, practices can identify the patients who have not been coming to them for their check-ups, and then the staff members can reach out to them to fix the obstacles they are facing in receiving care. This way issues can be addressed quickly and patients will feel important. The analytics tools can also provide helpful alerts about recommended care for your patients which can enhance their care process.

Concluding remarks

If your practice hasn’t deployed an intuitive and integrated EMR software solution then the following EMR software options can be a good pick for your medical practice to improve efficiencies and streamline clinical, financial, and administrative tasks. The following suggestions have been made by our software specialists according to software functionality, ease of use, integration options, and customer services.

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Marissa Phillips