Epic EHR Software and athenahealth EMR are one of the most prominent health IT vendors in the US. They offer a set of robust tools to help streamline clinical, financial, and administrative workflows. Both Epic and athenahealth software have their respective standing in the electronic health records market. Epic Solutions are designed to serve large healthcare systems and hospitals. Whereas athenahealth focuses on the ambulatory care market and has excelled greatly.
Epic EMR Software
Key Functionalities
Epic is well-known for its extensive feature set, which includes patient management, clinical recording, scheduling, invoicing, e-prescribing, lab integration, telehealth capabilities, MyChart patient portal, and more. It provides a highly configurable system that can be tailored to different healthcare specialties and workflows.
Price Structure
The cost structure of Epic EHR Software can vary greatly depending on the size of the healthcare organization, the modules and features required, the breadth of the implementation, and continuing maintenance. It is sometimes regarded as a costly choice, hence better suited to larger hospitals and health systems.
Integration
Epic provides integration options via The Epic App Orchard platform which enables third-party developers to create applications that interact with the Epic software system. The degree of integration, however, might necessitate bespoke development and collaboration between Epic and the outside vendors.
Customer Support
Users have recognized Epic software for its strong and reliable customer support. They offer training, and ongoing technical assistance to ensure the smooth implementation and running of the platform.
Accolades earned by Epic Solutions
The dominant healthcare solutions company has been recognized by KLAS with an overall software score of 85.9. The vendor earned the following best in KLAS awards in 2023:
- Application Hosting
- Acute Care EMR (Large-over 400 beds) (EpicCare inpatient EMR)
- Patient Portal (MyChart platform)
athenahealth EHR Software
Main Features
Cloud-based medical practice management and EHR solutions are athenahealth’s primary focus. Its features include e-prescribing, reporting and analytics, billing and claims administration, patient scheduling, and more. For medical practices, athenahealth aims to simplify administrative and clinical procedures.
Pricing Model
Smaller and medium-sized healthcare practices may find athenahealth software more affordable because it often has a subscription-based pricing structure. Pricing may depend on elements including the number of providers, the services used, and the particular requirements of the practice.
Integration
Integration with numerous third-party programs and services is a priority for the health IT vendor. It provides a marketplace with pre-integrated applications that can improve the platform’s capabilities. To give its users a smooth experience, athenahealth places a high priority on integration.
Customer Support
athenahealth prioritizes customer service, providing training, implementation assistance, and continuous support to its users. Their support methodology is to assist practices in getting the most out of the product.
Awards earned by athenahealth EHR
The EMR vendor has a solid standing in the US software market. athenahealth has been recognized by KLAS with an overall score of 81. 2. It has received the following Best in KLAS awards in 2023:
- Ambulatory EMR (11-75 physicians) (athenaClinicals)
- Practice Management (Independent practices) (athenaCollector)
- Small Ambulatory Practice EMR/PM (athenahealth EHR Software)
Conclusion
Larger healthcare organizations with more sophisticated needs frequently select Epic EHR Software due to its extensive feature set. It might, however, come at a larger price. athenahealth Software, on the other hand, specializes in cloud-based solutions that are frequently more affordable, making it appropriate for small- to medium-sized medical practices. For both EMR vendors, integration, and customer service are top concerns.
