Most oncology practices and cancer centers in the US have been taken over by health systems, hospitals, and large multispecialty organizations. This recent shift has resulted in a high adaptation of acute care EMR Software technology and modules.
Epic Leads Oncology EMR Market in Customer Satisfaction
According to the 2023 oncology KLAS report, medical oncology Electronic Health Records users are highly satisfied with Epic Solutions. Epic EMR Software has been successful to offer robust oncology EHR features, these include treatment plans and advances in patient oncology history. The new functionalities have helped improve both patient care and safety and also enhance the oncologist’s workflows.
The KLAS report has taken the perspectives of 158 healthcare organizations to see the performance of medical and radiation oncology EMR software vendors and how they impact customer satisfaction scores.
Key findings from the KLAS report
- The respondents viewed Oracle Health Cerner’s, PowerChart oncology platform as a customizable solution that can meet can meet practice requirements and integrate smoothly with the Oracle Health Suite. However, users feel that there has been slow development in PowerChart Oncology in recent years. Customers want improved workflows and intuitive interfaces that could reduce the challenges of learning the system.
- Medical oncology EMR software vendors, Flatiron Health and Ontada have been able to maintain steady customer satisfaction in outpatient clinics and community oncology centers. Both vendors have offered intuitive solutions and responsive customer support.
- Elekta medical oncology customers have appreciated the vendor’s efforts to address any requests and the strong relationship. However, respondents noted that in terms of functionality and tools Elekta was falling behind.
- Users have reported that Varian’s radiation oncology electronic health records platform has improved. Customers like the knowledge of the support team representatives and the response time.
The Importance of Medical Radiation Oncology EHR Software
Medical radiation oncology Electronic Health Record (EHR) software plays a vital role in managing and documenting patient information within the field of radiation oncology.
The robust functionalities offered by the specialty-specific solution help with patient information management, treatment planning and simulation, dose calculation, and optimization. The software also has decision support tools that can provide evidence-based guidelines to oncologists and recommendations to support the decision-making process.
Why are customers satisfied with Epic Oncology workflows?
Amid the market consolidation, Epic EMR software has been successful to build robust oncology solutions and functionalities. These have helped healthcare organizations streamline workflows, improve patient safety, and support evidence-based care. With tools that can improve clinical processes, oncologists are in a better position to improve health outcome levels, saving more lives.
