The text messaging platform is highly convenient for both staff members and patients. Healthcare practices need to capitalize on this robust communication tool. Studies reveal that 85 percent of consumers prefer a text message as opposed to a phone call or an email. Text messaging is a prompt way to exchange important information without taking much [...]
It is crucial for any medical practice to understand what patients really want from their healthcare providers. A 2021 patient survey by PatientPop, sheds light as to how practices can retain and attract patients. This was done by tracking patient behavior and their preferences. Understanding Patient behavior in 2021 The patient perspective survey report has given [...]
Optimizing patient flow should be the key strategy of your practice because it keeps patients satisfied when they are moving through your healthcare facility. Due to the COVID-19 pandemic hospitals and clinics have lost a lot of revenue which has had a negative impact on their financial health. Patients were scared and fearful to see their [...]
COVID-19 hit the whole world energetically and the United States saw critical changes in its healthcare system when it comes to providing care to patients. Hospitals, clinics, and providers have started deploying healthcare and digital technology to provide remote care opportunities to patients and reduce the burden on paramedic staff and also lower the risk of [...]
Medical practices can face hefty costs associated with last-minute cancellations, no-shows, and unused time slots. Empty scheduling capacity slots cost an average of $200 per hour. In 2017 the cost to medical professionals was $120 billion annually. Unfortunately, this also increases patient wait times at the clinic which can frustrate patients and harm your practice. The [...]
The COVID-19 pandemic has put stress on hospitals and healthcare providers like never before, patient volumes are decreasing and the management has to resort to proactive solutions which can improve both patient care and your revenue cycle. Revenue cycle management (RCM) shows your financial success and efficiency by evaluating KPIs. Having robust RCM solution practices can avoid [...]
Improving patient experience is one of the major priorities of hospitals and healthcare systems to keep patients content throughout their healthcare journey. According to the Healthcare Intelligence Network, patient satisfaction is one of the top goals of 70% of hospitals in the United States. These important stats reveal an interesting fact that hospitals know how critical [...]
Calling the clinic to book an appointment with your clinician is quite the thing of the past. Now things are quickly altering to making the process of patient scheduling more advanced and convenient. It was revealed that 70% of the patients view online self-scheduling as a vital service offered by their healthcare provider. US healthcare organizations [...]
It is crucial to have a steady schedule and to get patients into exam rooms on time. Often time physicians have to wait long for patients to arrive and miss their breaks or have to leave way too late when the schedule gets backed-up. Patient wait times can have a positive and negative impact on patient [...]
Calling the clinic to book an appointment with your clinician is the thing of the past. Now things are quickly altering to making the process of patient scheduling more advanced and convenient. It was revealed that 70% of the patients view online self-scheduling as a vital service offered by their healthcare provider. US healthcare organizations are [...]
