Electronic Medical Records (EMR) Software giant Epic EMR Software and Humana, a major healthcare insurer in the USA, have joined forces to automate and digitize insurance verification. This is an important step in healthcare, as it will transform patient check-ins and insurance verification by reducing paperwork hassle and any administrative delays. This can improve patient experiences and even keep staff burdens at bay.
How does the Collaboration between Epic EMR Software and Humana work?
The partnership between the two has introduced two new tools that are available through the Epic EMR Software’s payer platform, namely Coverage Finder and the Digital Insurance Card Exchange feature.
Let’s talk about the Coverage Finder Tool. As the name suggests, Coverage Finder functionality does the work of front office desk staff members by automatically checking a patient’s insurance coverage before their appointment. Now, employees don’t have to go through the hassle of checking insurance data in the EMR Software as the new feature handles it all. With clear insurance plans known to the hospital or the clinic, streamlined services can be offered.
With the Digital Insurance Card Exchange, the need to carry a physical insurance card is not required. This means that a patient’s insurance details are securely transferred to the Epic EMR Software through national interoperability standards. Through this robust functionality, check-ins become swift and more secure.
Why is this Collaboration between Epic EMR Software and Humana Important?
This collaboration has benefits for patients, providers, and healthcare staff members. Patients have always become victims of long and complex forms and annoying check-ins. With the digitization of Epic EHR Software, Humana processes are automated and bringing convenience for the patient as they no longer have to carry a physical insurance card with them all the time.
Staff can stay satisfied with a boost in productivity levels, as there is less manual work to handle with the new automation. Reduced administrative burdens can also lead to cost savings, and employees can have more time to focus on other patient services.
For healthcare providers, billing errors can be reduced, making way for billing accuracy. With the new functionalities released by Epic EMR Software and Humana, insurance verification can be correct from the beginning, meaning fewer chances of denied claims and improvement in overall revenue cycle management.
A More Connected Healthcare System with Epic EMR Software and Humana Partnership
This teamwork fits right in with the bigger government push to ditch paper in healthcare and make sharing information easier across the country. Actually, Humana and Epic EHR Software have already been working together for a few years, creating tools like instant checks for pharmacy benefits and tools that show costs upfront.
These new automated features are just another step toward connecting healthcare payers and providers more smoothly. Also, by bringing Humana insurance details into Epic’s MyChart Patient Portal EHR Software, patients are getting a boost. Now, they can check their benefits, costs, deductibles, and care details all in one spot—making it easier for them to make smart healthcare choices and keep them satisfied.
With this fruitful corporation, we can expect the future of healthcare to be brighter with innovations like predictive analytics for insurance coverage and AI-driven patient responsibility estimates. As more Electronic Medical Records (EMR) Software vendors and insurers collaborate, frictionless patient experiences can be made possible.
