Patient engagement is an essential concept in healthcare that refers to individuals’ active participation in their healthcare journey. It entails working together with healthcare providers and people to make educated decisions and effectively manage health conditions. When patients are empowered and actively engaged it helps boost patient satisfaction scores and health outcomes.
Patient Engagement Solutions offered by athenahealth EMR Software
The EHR Software vendor has worked towards offering its users robust patient engagement tools that can help improve the overall patient experience and help practices establish strong relationships with their patients.
Patient Portal EMR Software
The patient portal platform by athenahealth software has been ranked top 3 in KLAS patient portal products since 2013. Patients can use the patient portal software to examine lab results, obtain prescription refills, and schedule appointments online. This enables patients to take an active role in their healthcare management.
Telehealth Integration
Health IT vendor athenahealth EHR Software offers athenahealthTelehealth, allowing patients to meet with their healthcare providers virtually. This can enhance access to care, particularly for patients who find it difficult to get to the clinic. Via telehealth sessions, patients have the opportunity to receive prompt diagnosis and treatment from the comfort of their homes. The athenaTelehealth software is HIPAA-Compliant and has features of group video conferencing, integrated billing support, and a customizable video window.
Appointment Reminders and Patient Scheduling Facility
Appointment reminders are provided by the EMR software via several communication channels such as email, text messages, or phone calls. Patients can also make appointments using the patient portal at their leisure.
The Patient Digital Engagement Index Released by athenahealth EHR Software
The patient digital engagement index unveiled by athenahealth will help healthcare providers measure how patients make use of different patient engagement tools to manage their care and health.
The one-of-a-kind index will help providers understand how they can better utilize digital tools and technology solutions for patient engagement, and patient-provider communication.
The vendor revealed that the index will display trends in how often patients use patient engagement tools to schedule appointments, pay bills, and interact with their healthcare provider.
Importance of Using the Right Patient Engagement Technologies
By deploying the right patient engagement solutions, healthcare organizations can reap the maximum benefits of patient satisfaction, higher quality of life, and even lower healthcare costs. Investing in intuitive and powerful patient engagement tools can make way for an efficient healthcare system.
