Patient engagement gives the patients not just the control to manage their own health but also to make informed decisions about their care and treatment. It enables the patients to choose and take part in their healthcare in a way that is appropriate to them individually, in collaboration with a healthcare provider or institution, to maximize and improve the care experiences.
What is a Patient Engagement Software?
Patient engagement software is an intuitive automated platform that is leveraged by healthcare organizations and patients as a dedicated partner in pre and post-operative care. It should be integrated into healthcare organizations for a better patient engagement strategy. Using Electronic Health Record (EHR) portals can help improve patient engagement.
Key Benefits of Patient Engagement Software
Following are some of the major benefits:
To Providers:
- Boosts the reputation of the organization
- Consistent & reliable data analysis & data collection
- Urgent treatment in case of emergency
- Automatic scheduling
- Streamlined processes for increased payer reimbursements
- Better patient satisfaction & experience
- The customizability of patient engagement and personalization of care plans
- Integration of workflow
- Improves Patient Outcomes
To Patients:
- Quick and easy access to healthcare providers
- Regular & proactive health monitoring
- Quicker diagnosis, treatments & results
- Helps in establishing a long-term relationship with the physicians
- Patient portal
- Goal setting and tracking
- Automated reminders & follow-ups
- Online access to medical health records
- Task lists
- Pre- and post-operative learning
- Patient security
Increasing demand for Patient Engagement Software
Due to the advent of the COVID-19 pandemic, telehealth services such as teleconsultation, telemedicine, and telemonitoring witnessed a high demand for the adoption of patient portals among healthcare providers and patients.
Patient engagement software allows continuous communication and access to learning. Whether the engagement is on a mobile or desktop, patients can carry out their care assignments as prescribed, take charge of their recovery journey, and gain a sense of accomplishment and confidence that they are in the right hands for a positive recovery.
Importance of implementation of patient engagement software
Implementing patient engagement software is one of the most effective ways to get ahead of competitors while keeping patient-centered treatment at the forefront of the care being provided. Healthcare organizations can showcase successful value-based precision and a great reputation with such innovative software and are much more likely to be recognized for their excellence.
Almost 90% of healthcare systems are offering patient portals to access electronic health records (EHRs) in the United States. More studies are being carried out to understand the three major aspects of involvements of patient engagement to figure out how to increase the use of patient portals, serviceability analysis of portal interfaces, and the documentation of patient and clinician obstructions to the use of portals.
