Epic EMR Software vendor has topped the market for revenue cycle management health IT, according to the latest KLAS report. The famous EHR vendor attained success due to impeccable integration options for its users. Maintaining a strong financial position can be difficult along with focusing on patient care. Epic’s Revenue Cycle Management (RCM) Software solutions help to maximize practice revenue as providers continue to engage with patients.
What do Epic users like about their RCM Solutions?
Epic users have revealed the highest level of customer satisfaction scores. Epic customers really appreciate the strong registration and scheduling capabilities offered by the EHR Software vendor. There are a few restrictions in their platform however Epic has been transparent about it with its users, and customers have valued their honesty.
The software solutions offer seamless third-party integrations which allow users to work efficiently and optimize workflows. The customers like the endless support from Epic EHR’s software team, as they are always responsive and share their product updates for the future.
Revenue cycle management is a complicated task for most healthcare organizations. Usually for improving clinical and administrative tasks practices deploy an EHR Software system along with additional third-party revenue cycle management software vendors. But with Epic RCM software solutions organizations can easily automate revenue and coding. It offers integrated clinical and financial decision support to boost cost-efficient and clinically effective treatments.
Cerner User Reviews
Cerner users reported lower satisfaction rates as compared to Epic users. Cerner uses third-party partners for patient access which results in limitations in contrast to users of other software vendors. Customers also reported that there were EHR Integration hitches between Cerner and third-party partners for patient access. Some users were also unhappy with the fact that there are a lot of add-ons required.
High Customer Satisfaction Scores for Epic Users
The user experience with Epic EMR Software solutions is great as the vendor makes it an effort to communicate well with healthcare organizations and keep them in the loop regarding their future health IT plans and goals. Users particularly like the intuitiveness of the software design and the robust RCM capabilities that help to streamline complex financial tasks letting the provider do what they love to do which is taking care of the patient. Financial assistance is vital to reduce A/R days and enhance the overall financial health of medical organizations.
